PCI POLICIES
1.Unacceptable specimens:
- Missing requisition form ; specimens must be accompanied with the requisition form (enclosed in the mailable kit).
- No payment; payment must be enclosed with the specimens or prepaid on the website unless we have an account contract signed by the referring practitioner which authorizes us to bill them for payment. We accept checks or Visa/MasterCard.
- Inadequate samples; samples that lack sufficient fecal material can not be diagnosed. Repeat sample is recommended; free of charge.
2. Reporting of test results:
- Test results will be available for the practitioner 2-5 business days by entering your log-in user ID and password.
- Results can be given to the patient only with written or verbal authorization from their practitioner.
3.Treatment recommendations:
- Recommendations for herbal or allopathic treatment will be shared with referring practitioners upon request.
4.Courtesy testing:
- Referring practitioners are given complimentary testing (beginning at no less than 3 referrals).
- Call PCI for additional information.
5.Insurance claims:
- PCI does not bill insurance companies directly.
- Patients may request an invoice which they can submit to their insurance company for reimbursement.
- PCI is not a medicare provider.
